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Frequently Asked Questions

The following FAQs are to help you get an idea of how we can work together, from contact through to completion.

 

If you have any questions not answered here please don't hesitate to contact me. 

+ why choose me?

Full public liability insurance

Free quotes & consultation

Work guaranteed for 12 months

Local independent business since 2019

Trustworthy & customer focused

Reliable high-quality work

Multi-skilled for a wide range of jobs

+ why not choose me?

There are many tradesmen more gifted at specific jobs you may need doing, with the appropriate qualifications and experience.

 

I can advise on the trades most suited for your job and I will work along side other tradesmen to get the job completed how you want it. 

+ how can we work together?

We will have a chat about what you want doing and if it's something I can help you with I'll arrange a date and time to visit you. During the visit I will take notes, measurements and photographs of the job to help me build an accurate estimate for the works.

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I will send you an estimate in PDF format by email or WhatsApp and if you are happy with the estimate I will book you in at the earliest convenient date. 

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  1. Contact me to have a chat

  2. Site visit to see the job

  3. Estimate will be sent

  4. Book a start date

  5. Plan any material deliveries

  6. Do the job

  7. Invoice for works

  8. Receipt for payment 

+ what is the best way to get in touch?

Call or message me. I'm often working up ladders and have my hands full so if I don't answer straight away leave me a message and I will call you back, or even better send me a message with your name and a brief description of what you need doing and I will reply ASAP. 

+ how long will it take before starting?

I am usually booked up about two months in advance, longer during spring and summer.

Smaller jobs I may be able to do in the evenings depending on my work load.

Occasionally a job will drop out and I can move jobs forward if convenient to the customer.

Very occasionally I will have to push a job back due to weather, supply of materials, etc. but this does not happen very often. 

+ are you insured?

Yes I have full public liability insurance. 

+ who will supply the materials?

You can source the materials yourself or I can source them and will add a 10% mark-up. 

+ what happens during the work?

I will arrive at an agreed time, usually 8 or 9 am depending on the customer. Some customers will remain home whilst I work, however most are happy to leave me to it knowing I will work hard in their absence. If so, I will require a means of securing the premises in case I need to leave. 

 

The best customers leave tea and biscuits. 

+ after completion

Site will be made tidy at the end of each day. I will always check that you are 100% happy with the finish before I consider a job to be complete.
 

I will send you an invoice for the work and a receipt after payment have been received. 

+ what payment do I accept?

Bank transfer is my most common and preferred method of payment, but I also accept cheques and cash. 

+ anything else?

Most jobs I can manage alone however if I need an extra pair of hands I'll make you aware of this and any additional cost.

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I have a waste carriers license so I can dispose of commercial waste. Removal of debris, rubbish or garden waste must be agreed in advance as additional cost maybe incurred. 

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Full terms & conditions can be found here or through the tab at the top of this page.

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